Megan Rankin
Very friendly staffs and tasty deserts. We got brownie, truffle sun, and apple pie. The brownie is very hard. The truffle sun is a bit too sweet.
Ellysa NBZ
When we first arrived, a staff named JUN HONG allowed us into the restaurant after doing the safe entry check-in without assigning us to any seats. So we checked if its okay to be seated anywhere & he nodded. We waited for more than 5 minutes for someone to attend to us but no one came. There was no hardcopy menu nor was there any ipad on our table. We approached him afterwards & was informed that we have to be shifted elsewhere where the ipads are. WHAT??? Shouldn’t he be directing us in in the very first place??? Minutes later, we noticed that he brought in another batch of customer who was a table away from us & even explained in detail on how the ordering should be & whatever their soup of the day is. Why is there a different treatment here in Causeway? I had no issues with other Swensens outlet, be it at IMM, Plaza Sing, Jurong Point etc but today is just horrible! My mood was ruined entirely.
On top of that, I ordered a Sirloin Steak in MEDIUM. Take a look at the doneness & judge for yourself if it looks like it’s well done??? We didn’t bother anymore to highlight it to their managers. They were busy talking to themselves at the counter furthermore we were already starving at that point of time & don’t wished to wait any longer.
The only staff I would like to give a compliment to is HONG (bald head guy). He offered us cups of iced water the moment he passed by our empty table. Other than that, it was a very bad experience for us.
Amber Deux
Swensen's standard is getting poorer and poorer. I'm so disappointed. Its around 1pm on a weekday, not much crowd. The previous manager manage it better. We were standing at the queue and a uncle in front of us. The uncle is waving and trying to alert the staff, 2 white shirt staff saw us, one is packing some stuff, another one just stick to her cashier back faced us don't know fumbling with what documents.
After the staff that is packing walk to n fro 3 times, then she decided to come over and serve the uncle. Service wise really bad. After that, I saw only one red shirt staff running around back and front, serving all customer on her own.
Food wise the ingredients are getting lesser and lesser. Chicken baked rice only 4 small piece of chicken. The crayfish is miserable. Understand there is cost cutting but this is not the right way, I'm paying full price for it.
On another matter, I had made a feedback in IG and was asked to email them, but no one replied my email since 14 Sep.
I've ordered from Swensen Causeway Point on 14 Sep via Grabfood during lunch time, around 11.45pm.
However, the food is not of usual standards, seems like someone ate the ingredients, the Salmon pasta only have 4 pcs of salmon and lesser pasta. If you see the photos, the salmon pasta with greens is my previous order. The bowl is more filled and definitely more ingredients.
Gerg House
Ordered Fish & chips and Teriyaki Chicken Pasta and Rock Sundae for dessert. Fish & chips and Rock Sundae was good as usual.
The Teriyaki Chicken pasta on the otherhand was disappointing. The chicken was fine but the pasta tasted werid. The pasta sauce and seasoning was bland and bad, it does not taste bad at other outlets.
The broccoli smelled weird too. The only reason why i finished the pasta was because I did not want to waste the food but the broccoli weird smell was too strong for me to even try.
If planning to arrive between 6 -730pm be prepared to queue for 20 - 30 minutes as it is crowded during dinner.
Ang Xian Ying
Ordered Swensons delivery and I loved their drumstick icecream, it was creative and delicious with the chocolate bone, vanilla ice cream and crushed wafers.
Spencer Wee
Date and time of visit: 14 July (estimate 5pm) restaurant was not busy
The food portion was great and the double cheese burger was delicious for it's price point with 2 huge juicy patties and a large portion of fries.
But sadly, the service provided was horrendous, the service staff served me as if I owe him. The lady that brought our food made me speechless as well. I mentioned to her the baked rice was my partner's and yet she land the baked rice right on my side while telling me careful it's hot. And I have to serve my partner instead of the server.
After we are done with the meal, we were thinking of getting some dessert. And yet the table was not clear despite the lady just standing there staring into space. And we left for some ice-cream at Chateraise instead.
Allen Lee
The foods here are nice and tasty. Come early to avoid the crowds. Highly recommended.
Husky_Playz
The chicken baked rice was quite unique, the cheese used was different from yet of traditional baked rice. It was a mixture of thin cheese with corn and some egg. The chicken didn't taste very good but understandable for this price point
Raihanah Li Ly
I love to go causeway point it is the best place for me to find my school stuff! I just have to be patient as my parents were with me... I will give 5 star! I hope you can bring more stuff for all people to buy there!
Siew Chong Keit
Causeway Point, a shopping centre built in this century, to serve more than 10000 residents that stay around this area, including Yishun, Marsiling, Woodlands, Bt Panjang to as far as Johor Bahru. The name could be a reference to the nearby causeway that lead to our neighboring country, retrofitted once many years back to optimise space usage. Fraser Centrepoint gave its internal a fresh look, meanwhile, increases the size of its carpark to accommodate more vehicle parking space. Being the largest mall in the extreme north, housed one of Metro larger store as their anchor tenant, with 3 stories of unique shopping experience, also a Cineplex by Cathay, popular brand like Uniqlo, Popular bookstore, Kiddy palace, Courts, Cold storage, just to name a few and plenty of culinary exquisites that satisfied ones gastronomic cravings. With so much to do, all year round, this is a favourite pass time place, shop for necessities and a great place for hang out for many who stayed here for many years and many more to come!
Fai EcLat D'Arpege Lavin
The most busiest mall i ever go worst then nightmare every shop is full of people queing. The lift is never empty sometime we have to wait more the 15mins to take the lift. The escalator is so inconvenient its too far away from going up and going down... not forgetting the aircon ventilator is so hot.. would never go again.
Christopher Chan
Can the Management do something about the play area at level 2. The whole play areas are so dame dirty. The play animals are so sticky. Outside main road is so much cleaner than the floor area and yet instructed people entering to remove footwear.
Not even worth a star rating but the review still ask me to rate before submission.Terrible.
Should my kids played there abd contacted HFMD. I surely report to the authority about this.
Tiffany Kang
Tried to redeem fraserpoints and the stupid fraserrewards app is useless. It cannot generate QR code and fail to scan IC properly. I would rather go to capitamalls to shop.
Iqbal Mohamed
Horrible!!!! Why do you think it's acceptable to have a K-Pop in a heartland mall??!!! Terrible crowd control, rude security. Hello!!!! Most of us were not there for some pop star bullshit!!!
Dante Jesper
working at here for more than 5 years. the air con every few week will not working. called the customer servicer. she give me attitude and doesnt give me her name. what kind of service? toilet spoil can take one month to fix and is always dirty.
Norhayati Hudah Binte Sulaiman
Best place can find many thing from food to item. Everything under one roof. Super.....
Rima LV Sulaiman
Very nice ambience n easy to shop I'm really love ❤️ to shop at Causeway Point ☝️
Pipi Pok
Terrible
Breadtalk keep saying cannot use fraser Card keep saying spoil from cny until now
Last time when try to use using fraser card to pay they keep tsk tsk very mafan
Now they say spoil cannot use
Best
Valerie Wong
The hot water dispensed from the nursery room near the playground was chalky and brownish. It was too late when I realised that as I had already fed my child milk prepared with that tainted water. Please follow-up and ensure that the water dispensed from the dispenser is safe.
Zion Ganga
Would be nice if there are more shops for baby n kids stuff. And like everyone says, pls do something abt the lifts. With baby so difficult to get into the lift. Thanks.
Jimmy Lim
is a good place to walk around, see people, there was many thing & food to get it from there....
Rushdan Al Marsilini
I live at Nothern part of Singapore and our family love to shop at Causeway Point as it is convenient for us too. One of the reason we went there often is because there is a place for us as a Muslim to perform our prayer. Likewise other Muslim too. But recently the management had cleared that area eventhough it does not affect any issues on safety or obstruction. If you think so, please provide us a small place for us to perform our prayers.
Please consider this issue seriously. Thanks
Lim Catherine
Want to say thank you to DBS bank staff ms wati. She was so polite, helpful, solved all my problem within 10 mins. Highly appreciated to her...
Radz Cahill
Its been more than a week and the escalator is not fixed!
What is taking so long to fix the escalator issue?
What happen to the management? Concussed??
Terry Ong
Went for breakfast at Causeway Point and it's like going to sauna, we literally dripping every minute.Can the management do something at least please!!!!
Estella Chow
It qas a convenient place where everything is accessible�
Sean Cwah
Food is fresh and tasty. Service was very good and attentive. Enjoyed my evening here!
Marlene Hong
SYF event was held there.. so many people but a/c was still super weak. Would not go there again unless I absolutely had to
Yum Chin Theng
很不错，有地方走，有东西吃，多样化不错不错大家可以去走走。
Jayden Jeyan Mani
Forever crowded ... Lift is always full, people hog the escalator, it's a chore to go anywhere else except lvl 1
Slick Az
Escalator 2nd level to 3rd level broke down for a mth or so. Still not repaired. Very inconvenient.
Kamisah Sooki
Nearest Shopping from home.
Everything can find it over there.
From Food Furniture .
Shop till u drop��
Jennifer Yen
I very enjoy shopping and F&B restaurant having Dinner too
Rohit Sharma
Love cake I had ordered was amazing and delicious I like it the taste describes the proper hygiene of your restaurant the staff was very polite and the way they willing to customers where hats off I really missed it
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