Review Mcdonald's - Singapore

Uma Vijay

Every time I order from this outlet there’s always things missing which I don’t understand why. Ordered pancakes and muffins. They didn’t even bother checking if there’s maple syrup or chilli sauces in it. This has happened to me twice previously and now again. Pay so much money but can’t even issue order properly.

Durga Keshav

Spacious outlet, the staffs were friendly and managed the crowd very well. Ms Florence, the Guest service leader was effective to attend to our request to swap in to taking out to dining in as it was not crown after a 10 minutes wait. Thank you and it was a pleasant experience 😊 👍🏼👍🏼👍🏼👍🏼👍🏼

Alina Meridian

Honestly I just changed my review to three star because I could never quite get a seat even late into 10 11:00 p.m. And so VivoCity was disappointing because they do not have frappuccinos after 9:30 10:00 I'm not sure about this outlet yet however I'm not very optimistic about this outlet too

Fong Sharon

27/06/22, my 13 year old daughter visited Nex's Macdonald outlet. She waited for a long time to pay for her food, but she understood that the cash register had problems. She oversaw that. After waiting for a longer period of time, she asked the waitress who replied with she had already given it out. They were both confused. That was when they realized they had packed an eat in order instead of a takeaway order which was clearly stated in the receipt. They had also brought the food to another table. My daughter also oversaw the fact that the whipped cream on her drink had melted and her food gone colder. As the waiter packed her food into the takeaway bag, she very politely asked the waiter if she could have curry sauce with her order. She did not mention it in the online order nor did she mention it verbally previously. He replied by impatiently saying wait wait wait. 'I know I know. Nowadays u ppl like to rush a lot.' Or something along the lines of that. He was rude to a 13 year old girl who was too rushing to be home on time for a zoom meeting with her classmates for a project. I understand that it was crowded and he was stressed but so was my daughter. Yet a little girl was able to wait patiently and politely when an experienced man could not. When she got home, her fries were already soggy and the smell of oil and sauce overcame the whole room. That put off not only herself, but the whole family. We were extremely dissatisfied with your service and my daughter was devastated about the stale fries, her favourite food. I do not mean to be rude, really. My daughter lost her appetite and was tearing up because of her distressed encounter today. We will not be coming back anytime soon. I hope you are willing to work on your service. Quality is more important that Quantity. Thank you for taking this time to understand the situation.

Jeffrey Lim

Love the seasonal flavours Ice cream!

Gwen. L

Disgusted at how I found hair in my food and an opened butter packet in my bag. I have never experienced any of these issues from my past orders except for today.

Darryl

Ordered takeaway, requested for a carrier. The employee saw the brown bag I was holding and provided me wif a bag so small it couldn't even put in the carrier. Asked for curry sauce did not provide >:(

Evadne Ong

Everytime i order macs via grabfood from this outlet, there is always either a missing item or they pack in the wrong item (e.g sprite instead of iced latte). Why aren’t the staff competent enough to double check the orders?!

Wendy Leong

The Ebi Burger I bought 2 days ago, when I bite into it, the prawns are not cooked... grey colour...mashy.. Too late to return to MacDonald's as I brought it home to eat !! OMG! is MacDonald's trying to give me tummyache !. raw food!

Chen Xiao Feng

This is the place I will always have my big breakfast Once a week or twice �� . The teams is sooo fabulous & friendly when u step in this Mcdonald .Good morning � smile given greeting & laughter u can see from all the teams including the lobby service Aunty too . I don't understand why there is still a comment of 5 mins queueing waiting for ....(lousy service )�� .joking or what ? No matter what they are the best of the best teams From Nex McDonald i have ever met . Keep up th and good jobs lady's ��

Michael Pang

There is egg shell in the BBQ BEEF burger!!

Adwin Lim

Travelled all the way to Nex to eat Buttermilk crispy chicken and its not available. Arghh. Why?

Ang Michael

The outlet manager just look at me when I complain that the queue is so long and only one counter to talk order! Lousy management!

Fion Tay

Service at nex sucks. Soo crowded and.yet take own.sweet time for a packet of fries. 5 mins waiting time for a packet of fries! Lousy service

Wang Xing

I ordered golden beef samurai and requested to take away today. I was quite furious when I realized that it turned out to be golden chicken samurai.

Angus Ang

Ordered a mcspicy wrap. Was served a wrap that was half the usual size