keerthana kavya
As a vegetarian I’ve very much limited Restaurants in Singapore. Craving for Burgers and Pizzas also gave me no luck since most of the outlets here have only preferences to Non vegetarian. But Subway is my only Saviour which has yummy varieties of Food for vegetarian! Forever Grateful ❤️
L SH
Did a pick up order via Foodpanda and ordered Turkey sub and received Tuna sandwich. Only found out that I received the wrong order once i reached home. had to call the outlet so MANNY times to get some explanation but they did nothing and only apologies n ask me to GO DOWN again to let them check the sub! (INSANE) as this is NOT the first time they had gotten my WRONG order, making me even more frustrated. The first time was just wrong dressing, I wanted chili flakes but received chili sauces. it was a small issues hence I didn't care. However, this time round receiving a wrong sandwich is a BIG NONO!!! and looking at the amount of veg given make me even more frustrated, the amount given is so pathetic u can literally count the capsicums. The person whose creating the sandwich must be SLEEPING or working with their eyes CLOSED while preparing my order. This will be my LAST time purchasing from this outlet, even if this is the closest outlet to my house. Am truly disappointed. FYI, i do NOT leave bad review unless the shop is terrible.
MS. SUCHI
Subway is located at the left side of the entrance of West Mall,which is just opposite Bukit Batok MRT Station
.
There was a queue as dining in is not allowed currently so people were picking up sandwiches.
Not all types of breads are always made available at the West Mall outlet if I compare it with Yew Tee outlet.
Service is better at Yew Tee outlet. Staff is friendly and vegetables are added generously.
The boy who touched chicken breasts did not changed his gloves after pressing chicken in the sandwich. He used the same gloves for picking up my veggie patty. I shared my concern then the duty manager apologised. She kept on chatting with us while making the sandwich 🥪.
Service recovery to be made.
Service can be better at West Mall outlet.
Overall I feel that the amount of vegetables and overall service varies at various outlets which can be standardised for a better customer experience.
Rest was alright.
I like Subway sandwiches as it's healthy ,non greasy and light.
Trixinity Lily
everytime I order from here I would feel good vibes from it , the staff is Okok only not bad not good , there’s this one lady who always work here and I have seen here for almost 4 years already , everytime she made my order it is always accurate and never wrong , she is also confident and knows what her customer wants
Siti Nurfazyra
They took my order, when it comes to payment, Jothi(Velocity outlet) she just key in as ala carte instead of asking me if i want meal or ala carte. When she key in ala carte, i told her i want meal. And she shake her head. Its her job to ask. What kind of service this is???
Simran Sandhu
Inconsistent pricing at kallang wave mall- I ordered the below subway sandwich in receipt attached but the coffee top up was supposed to be$ 0.30in every outlet I have been to and hence its total is $6.20. The counter lady says its $0.50 for top up n its $6.40.i refused and got a coke instead. Can subway explain why are there inconsistencies in pricing or was I cheated?
Selvarani Devarajan
Just ordered from subway west mall, gf 577. 1832 hour, 16.04.2022. hi I'm not sure if you don't serve straw for delivery? And the Coke spilled? Surely I will not blame the rider, it's either you should double lid it or cling wrapped it, I have called the outlet few times but no answer! Thanks for your service 🙂
Ball Nig
The service there when I went there to eat during covid time last year was really bad cause when I was eating I was blamed for talking and said that she would bring the social distancing ambassador to me and escort me out of the place. So I finished my food and left.
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