Jeffrey Emperador
One of the best sashimi... Unfortunately, the set-up and food show case is totally different from before due to Covid19. Chili crab and Ice Katchang spoiled the whole thing...
Britney Khu
I had preferred Buffet Town before the pandemic started whereby we could really actually enjoy the dining experience there.
I give stars for the freshness of their sashimi/ baked oysters. The rest of the meal was just average, totally understandable because of the pandemic, the selections of food were also reduced. The ordering of food was used in an Ipad, sometimes the food we order doesn't arrive. Hope it can be improved, I will be back again when everything is back to normal.
Agnes CCY
Service staffs were courteous.Foods were served quickly and also quality was not bad(*except Crab and Snow crab leg totally not fresh).Sambal lala and Satay chicken taste was great!!Variety of drinks without additional charge.Definitely worth $85 nett for 2 pax.
Mickey Quek
The lone Star was given for the good service standards of the staff. Almost everything else was bad .....it was an excruciating dining experience, which makes the existence of this establishment simply appalling, and the former 5-star reviews and words of praises simply questionable.
First off: why do I need to pay before I even receive my food? Even when eating at hawker centres we pay only when the food is prepared and physically presented to us, so it's downright strange that we need to pay upon entry, even before we sit down. Please name me another F&B outlet when you pay first even before you were shown to your seat?
Next up, please have some decency in your food? Laksa is NOT the same as Noodles with Satay Sauce. Salmon Salad must NEVER be served in a glass. Pasta must NEVER be done "Mee Goreng style". And please, if your food is bad, at least served it warm: my Mee Goreng (Spaghetti Bolognese) came to me abt 30 seconds after I put down the iPad, I almost tot it was a rejected order left out in the cold. And how you managed to get your prawn tempura tasted like fish cake is absolutely beyond me.
To be fair, I haven't tasted everything...nor do I get to see how the food is being prepared, because paying $100 for two diners landed us in a secluded corner behind all else right at the back. No fancy decor or excuisite lightings you see in the pictures, just like some back-door food court corner eating low quality steamboat with...oops the flame went off after just 5 mins.
If I put my $100 on McDonalds I'm sure we'll both feel much much much happier.
We understand it is tough these days due to the pandemic, but it's no excuse to short change your customers like this...it's a hideous Crime!
janice jubilo
The receptionist (mocha) is very accomodating. The food selection is great. They also serve fast. And the servers (esp the guy with a tied hair) very alert to out needs.
Daryl Bay (Ah Bay)
Pros:
Servers were really fast to send food, and clear off used plates and cutlery, Ipad out of battery and was replaced with another really fast.
Food was alright. I did love the tempura's quite a lot, chicken rice was good as well. Oysters , clams, were also alright. Love the cold prawns, good. Chilli crab a little spicy, would hope that it was sweeter (but that's just my opinion as I like it a little sweet).
Sashimi's were good! I love them, wife as well.
Cons:
1. There was clearly a line to queue to get in to restaurants/pay first. Customers did not follow the line, and queued straight in instead of the line. The lady still served them first, but informed them that there was a queuing line*. LOL. only 2 couples in front that were not queuing properly in the line, they created their own line but got served as well. Next round just follow the created line, instead of the line on the floor guys- big tip if you wanna head in fast.
2. Atmosphere was alright, as it was the start of dining in again. Just that the couple sitting near us was talking so much about their work life and whining about their bosses or something and felt unappreciated- somehow they went on talking and whining non stop for 2 hours. I was quite irrited and almost wanted to snap their photo and post it here. lol.
Aie Terbelahak
Aie's get together dinner with his bro this time round was at Buffet Town. He had been to the establishment once before and Aie likes the selection of food and the ordering system. So Aie booked a table for 2 through the online reservation system.
They were promptly seated at their table upon arrival and they started ordering their choices of food via the iPad. Very efficient way of ordering as minutes after the order was sent electronically, the food was served to the table. No exasperating instances of trying to get the servers' attention, only to be ignored as their attention is focused elsewhere. 🙄 The helping of the food was just nice; not too much and not too little. Enough for one to savour the dish and have enough room to enjoy the other dishes available.
Personally, Aie finds the food tasty enough and the price of the buffet per head, reasonable. He will definitely patronize the place again in the future... 👍
SF Kuan
Last Monday is the worst experience with buffet town, the booking was overwhelmed and not enough staff to serve food or customers. We are being there waited more than 30mins for food, after few rounds orders loaded. But the food reach the tables next to us which came after us. Checked with the waiter/waitress few times but they confirmed food not ordered by us, and then nobody have time to bother us. The kids keeping asking for food as hungry when seeing ppl eating. After 2 times checked with the manager still no outcome, then I have to shout out to public then have staff came to serve food for us.
The ordering system didn't work well, order loaded auto delete few minutes later, no proof of ordering and most of the times no food after ordered. It confused us whether just not enough staff for food delivery or order gone, most of the time wasted on waiting. The best thing was we ordered 3 ice cream for the kids after 30mins waited, only 1 received and melted. Last desert orders placed before last order closed and then waited another 30mins still nothing came, go to check and found order disappear.
Last feedback to manager on duty, she replied this is a norm, nothing wrong.😖
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