This place is AMAZING! Constance should be modeled after Marriott wide! Unbelievable service and someone who made me feel like my loyalty mattered. Never in my 12 years of Lifetime Titanium has any Marriott property treated much the way Constance has. We will FOR SURE be back staying here when we return. Great room, great part of town, and historic boutique feel was great all the way around.
The most atmospheric hotel in town. Well conserved heritage structure complete with its original grandfather lift, it is one of the most iconic building in the area. Great location of night life, speciality restaurants and thematic cafes, it is well worth the staycay even with its crazy room prices. The room is however falling short of the high expectations the name brings. The greatest feature is the spiral staircase but it's overall design lacks careful consideration for safety and character. The stairs is a safety hazard, so be careful your head when you need to make coffee at the bar. There are way too many standing lights but not a single painting on the wall to soften the room. The TV is a modest flatscreen that is carelessly chuck underneath a hanging bright light. The service is nonetheless top notch as I would have expected from a world class Marriott chain. Overall great experience but could have been perfect with some improvements.
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This hotel is not for everyone.
Located in the Chinatown, the Duxton Reserve definitely has the feel of a 4* boutique hotel, with tons of cachet, both inside and outside. If this place is a former opium den and brothel, it definitely has a special atmosphere.
My upgraded "Opium" room was "facing" back, which means quiet and no street noise. It is however minuscule to an almost problematic point, and the bath room is even tinier. Some people could feel claustrophic in this place.
Quality bedding and amenities were up to the Marriott standard.
Breakfast good, though a bit rigid. You get a choice of what's on offer on the menu, everything else extra.
Location is convenient for those looking to discover Chinatown, although the Marina Bay is a solid walk away. Parking situation is problematic if you drive a car, street side parking and the adjacent small municipal parking get full fast due to the concentration of restaurants. I found an affordable solution in the Fraser tower a short 10 minute walk away, 4$ per entry per 24 hour.
Duxton Reserve is a welcome and charming change from the cookie-cutter feel of Westins and Marriotts, but some may find it too quirky.
I won't give the place 5 star because for its price I don't think it's worth staying there.
Got upgraded to the suite and the suite was a bit dusty on the floor. I needed to wear the slippers all the time because of this.
Also the downside of being in the suite that is in a loft format, the Aircon control is downstairs. In the middle of the night when I felt hot, I needed to go down the staircase to change the room temperature. Not ideal!
The only luxe part of the room is the super comfy bed, thick bath robe and Diptyque bath essentials.
Breakfast was so so, and so was the coffee.
Will not stay there anymore, but the service from the staff was great
Pro tip: There is no shaded area outside the hotel so if it rains when you are arriving, call the staff to help you unload your belonging from the car :)
Amazing boutique hotel with the most awesome customer service. The decoration is just marvellous, from the lobby, the bar, the restaurant and the room. The staff (clarence, dahlia, and others i cant name them all) are simply warm, genuine and fabulous. I stayed in Pearl Suite room, and will stay again next time. The location is convenient for eateries and stuffs. 711 right across the hotel.
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