I had the best experience at the hotel. The room was clean and there was a great view of the city. The staff were friendly, attentive, and knowledgeable. I can't wait to come back next year.
Before it is due to be taken over by Hilton Singapore Orchard on March 2022, Mandarin Orchard was having a promo so it was a deal not to be missed. With the great location and low price, it allowed for a wonderful staycation. A great regret that the earlier SG$100nett per night offer was missed
The 3 different rooms types of Deluxe, Superior Deluxe and Premier were the same size but with some differences in the rooms. The room with the best bathroom is the Premier Room with the wider and longer bathtub versus the older and smaller bathtub in the other 2 types.
Due to COVID-19 Safe Management Measures, the Pool is only open to 5 persons per 1 hr time slot. However, the pool is only opened from 7am to 7pm daily and closes whenever there is rain. The gym is opened for longer from 6am to 9pm but is limited to only 2 person in there per 1 hr time slot. Also, users for either the pool or gym must be registered staying guests, not visiting guests.
Breakfast was originally at the Chatterbox restaurant and it was awful with the food being cold and salty. When it was closed for renovation in preparation for the upcoming takeover, In-Room Breakfast was offered for those with breakfast inclusive in their bookings. Although the breakfast items for In-Room is similar, surprisingly, it tastes much better. The best of which was the Nasi Goreng Istimewa with Triple Sunny Sideup Egg. Yummy!
Overall it was a great stay at a hotel with wonderful service and spacious room space at an affordable rate. Docking one star because of the shower over bath setup, which is very dangerous as it is a tripping, falling and slippery hazard.
With prices for Hilton when it takes over the 2 towers showing up on the Hilton website already, this may be the last stay at this building given the high prices. Those are definitely prices that are all out to make up for the losses of these 2 years of COVID-19.
Spent my bday weekend with Mandarin, overall stay was pleasant and really value for money.
The hotel is currently undergoing renovation and they are slated to convert to Hilton wef Mar 22. I believe they have adjusted the prices (?) so do adjust your expectations as well.
My room was on the 26th floor, no bath tub sadly but I couldn't hear the reno at all. Room is clean, view is great. Albeit there were some other minor inconveniences - only 2 lifts are in use. Waiting time during peak hours can get long, might also have to wait multiple rounds for the lift to come again since it is too full to squeeze in. No breakfast buffet - food is delivered to your room. Check in process also took awhile.
But other than that, I enjoyed my stay. All the staff were courteous and Ms Kana who handled my check in was really sweet. :)
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