One of the best and oldest place for ice cream fans! If you ever want to be wow or sick of the usual ice cream flavour, do come down. die die must try!!
Love Tom's Palette to the max. It's a must go ice cream shop for me everytime after meal in Bugis! Heaps of choices to choose from and always in for a surprise flavour �
**Impressive service with excellent waffles.**
On my way to dinner where I passed by this parlor again. Greediness took over and decided to place an order of waffles before heading off. The lovely staff was aware I'm in a hurry and promptly took off to making my waffles.
15 minutes on, she come over looking extremely apologetic stating my waffles had to be delayed due to a failed first attempt. She offered me a scope of ice-cream while waiting, and bowed slightly. I was overwhelmed by their honesty, integrity and professionalism to serve the best food.
In mediocre cafes, should your waffles be destroyed, burnt or in a disaster state, the staff would not inform you but keep you waiting (probably till the cows come home). Others would even serve the substandard food onto your plate.
Tom's Palette took a different approach to this. They were open, professional and had a wonderful service staff. She was smiley throughout and sincere in her approach. Mindful of her customer's needs and exhibited passion on her job.
Well done, Sarah!!!! (i hope i got your name right).
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