Ordered in advance a birthday ice cream cake to be delivered. Last minute, was informed that the lalamove delivery person cancelled and MIA. Despite all of this chaos, one of the staff took matters into her own hands, book a grabcar and personally deliver the cake to my home address. Even though it's slightly beyond the agreed timing, God knows how much longer my cake will arrive if they're to wait for another lalamove delivery person to be available. Kudos to such an excellent service rendered! Thank you very much! 👍🏼
Located at Jurong East Westgate, you can locate it right beside the Dyson booth.
Häagen-Dazs ice cream has been one of the better tasting quality ice cream brands around for quite some time. This restaurant isn't one of their biggest outlets and during this Covid19 period, seats for dining in are more limited.
At first I ordered a brownie with ice cream and raspberry cheese with ice cream but both the ice cream were melted badly. I highlighted this to the service crew and they were patient in handling my concern. The manager himself came to handle and informed he will separate the warm brownie from the ice cream. Definitely a service standard to be appraised where you don't see as frequent.
Usually do a takeout but decided to sit in this time. The manager was courteous and the staff is so polite and welcoming. The ice-cream is good ofcourse, creamy rich and full of flavour but this is a appreciation post for the staff. We were even offered water even though it’s an ice-cream parlour.
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