1st visit to Itacho Sushi @ Bugis.
Took a while for us to get a seat. Place quite packed even before dinner hours. We were given a nice booth seat at the side of the glass panels.
I request for change of table cos I dont want people from waiting line to be looking at us eating, i will feel very uncomfortable. The Supervisor did a change for us shortly. π
We ordered via QR, we do not have Itacho app. The ordering process was easy and user friendly.
Our drinks and food arrived fast.
π Food items was fresh, tasty and of good standards.
Hot dishes like Soupπ₯£, Salmon Fin and Seafood Tempura were served hot.
Sashimi very fresh!π£
Sushi and maki, size of the rice balls were bigger than what i have expected, i underestimated the portions and over ordered.π
Service team were attentive, drinks were topped up promptly without having the need to remind.
There was only 2 service personnel on floor and 1 food runner to manage a full house. None of them showed any unhappiness or attitude at any time. They were really good πππ
Kudos to Supervisor Carmen, She is sincere, full of patience and polite all the time.π
Recommended place to go ~ for good food and good service! π
Itacho sushi seldom disappoints. Love the chawanmushi, so smooth and tasty (so much better than Ichiban). But this branch is clearly under staff. The queue was building up when they were tables available but not enough staff to clear and clean them timely.
Tried smth new on the menu today and i was very pleasantly surprised. Food quality and taste is always good and would definitely come back again. Service may be a bit slow but not the worst I've received. Cashier was also very nice. Highly recommend!!
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