Super slow service and bad attitude, especially the lady in a bun and round glasses. Waited for about 20 mins before asking about my order, turns out it was done and on the counter (which had like 20 other drinks that they didn’t bother announcing on the buzzer thing too), and I found out that they
service was great! made my day as i was down
Ordered a hot tea but it came out warm. Waited for quite awhile for them to clear the drinks meant for delivery, probably the reason why my tea got colder. Disappointing.
suddenly thought abt how i lost my phone at this liho outlet two years ago. i left my phone at the countertop whr they call for our order number and we take our bubble tea there. i realised that i lost my phone and went back around ten minutes later and asked the worker if she saw my phone and she s
24Oct20 Saturday. Nice ambience. Brighter and More spacious than Heartland mall. Pleasant staffs. Readily accepts to reuse the Liho tray and plastic bag brought along. Had requested for the Summer Passion Fruit Tea to be included in Grab order but customer service either did not revert up the manage
- great service
- friendly staffs
- drinks are affordable
- reccomends D2 or Lemon Melon Tea
cons
- long queue
damage per pax ~ $3-$7
This 2 star is NOT for the service staff but for the LiHo corporation itself. Let.Your.Staff.Close.Grabfood/Foodpanda.If.It.Is.Busy! It's ridiculous that as a customer we are given a pick up time and yet have to wait 30 minutes PAST that pick up time to get the drink because it was too busy. Of cour
short of manpower... the staff are overworked and overwhelmed... i blame the company and not the staff they only two staff with a very long quene
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