What a disappointing insurance. You pay for many years and when is the time to cover and help they are backing off. 0 support, bad communication, LOG was issued twice with wrong estimations. Literally joke.
Patient health means nothing to them because my wife is forced to go twice for surgery where
Bought a policy with Great Eastern Life from the Bank but subsequently decided to freelook it. Submitted the free look for a few weeks and still didn't receive my payment back. Called Great Eastern customer service and they mentioned that " Because your premium is too high, we need more signatory to
To be honest, very disappointed with Great Eastern. Cash collateral took 4months and still no response from them.
Highly recommended CHINA TAIPING!
The customer service person Stanley Ong is much more helpful, knowledgeable and took time to explain my policy when I got into an accident and was confused on the steps to take. Where else I have an agent who is either not bothered to help, answer my question with detailed points when I went into A&
My dad purchased a policy for me 26 years ago. Throughout the years, my Insurance agent changed a few times and we had lost touch with my servicing agent. The company did not even knew when my house en-bloc since there was no follow up nor letter for many years.
Until when I reached 21 years old, I
Today, 15-12-2021 between 12.15 to 1.15..I was attended by a customer service lady at counter 9 at Great Eastern (Pickering Branch). That lady is has a very pleasant attitude, was very patient n helpful. Her service is excellent. Keep it up.
The officer was amazing. Great service. Thank you
I have made a claim in January 2021 for just $90+. The claim was paid using medisave yet a cheque was sent to me. As a policy holder, I have kindly informed my insurance agent about it and get them to re-process it and return to the medisave account instead. Unfortunately, till date which is August,
An error has occurred! Please try again in a few minutes