Max de Mooij
Good food, grumpy staff.
The waiters, supervisor and manager were all serving the food to every table without saying a word, without looking at the people and they sounded grumpy.
It wasn't busy, so I would advise them to take some time to smile and pause at every table to ask if everything is okay. Or take another job if you can't serve good food with passion.
The food was good, tasteful and on quality. Price was relatively cheap and speed of the preparation was fast.
Lo'vyn Lai
Excellent service.
1. Was initially served by Sally who was extremely patient and helpful with our questions and requests because of my seafood allergy. Later Tracy came along and provided more information about the food and even took her own initiative to mark out food that I'm allergic to on our receipt for me to take note.
2. Clean environment. Table was cleared promptly, but only after asking if they can clear the empty dishes.
3. Tea was topped up before we finished the cup.
Rhys T
Nice and comfortable place. Friendly and professional staff. Delicious Cantonese food.
Lim Lam Sin (Keston)
25 Oct 21’
Me & my wife having our 1st experience here, I order my favourite dishes, the serving size is bigger then my thought.
Kew “Mitsuwa” Pie
THW menu board is simple as compared to other restaurants. Yet ……Service from the staff level kinda lacking the enthusiasm to serve, there are more staff headcount than customers. I felt like I need to be on the other end to say ‘thank you for trying to serve’ just to wake that lackluster teenager male cashier expressionless mood…..unmistakable if you are unhappy unmotivated don’t have to report to work!
Marvin Harris
Food is OK but the service was extremely slow in Jewel branh. We previously also visited their branch in City Hall and the same slow service in serving their main dish takes at least 20 - 30 minutes. How slow can you prepare a beef bowl soup and their spicy noodles? 🤔
Md Rashed Bhuyan
The mango sago, siew mai, and bbq pork buns were good. But the service was bad and not Changi Jewel standard. The 2 staffs who served us do not know how to serve and put items on the table without sound. Refill of tea took unusually longer time. Another staff was very polite.
Douglas Seah
Quite high quality dim sum at Jewel for a relaxing mid day meal. The polo char siew baos are a must. The congee is not bad as well. Above average pricing so do not expect that price of the HK main branch.
Good option at Jewel for quick, fuss free dining.
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