Alvin Choo
Nostalgia is probably the main cause of the long queues at this place, along with their work processes and segregation of duties.
Heard the hype about this old school place and decided to give it a try. I think it's better to just to to a MacDonald's. The chicken served with the waffle is cold, probably fried and set aside for a while. It's the same for the onion rings, calamari and cheese fries too. In fact, I think everything is undercooked.
While there is a couple of staff, the manager / cashier is repeating the orders to his staff instead of focusing on his role. This causes the queue to build up for ordering. Although they hand out buzzers, the staff ends up bringing the food to the customer's table.
Jasmine Kieu
Felt so nostalgic coming here and tasting the same menu, back when I was in high school ☺️ the new place was smaller as compared to the previous location, however they kept the vibe and decor the same.
Was already crowded when we arrived, took us around 40mins queuing to reach the order counter and another 20mins for food to be served.
Short on staffs as well as the seats🥲 hopefully they earn back enough to expand the shop.
Food was as good as before, my all time favorite is waffle w sausage and egg 👌🏻💯
Josephine Yap
Still my favorite fried chicken since 1997! The mashed potatoes and salads are my favorite too! The fried chicken is always served piping hot! Chicken is juicy inside and chicken skin is so crispy and you will hear the “crunch” from biting it if you love old school fried chicken you will love this!
Albert TAY
Arrived at 530pm. Already long queue Limited dine in area. Need to come with 2 or more friends to chope seat when customer leaves. Else no place to eat after u gotten your food. Same standards aa old place.
Minus 1 star for not enough table and seats
Managed to order at 6pm.gotten our food at 612pm
Mighty Foodie
Waffletown has reopen at NEWest. Tried their signature Crispy Fried Chicken and Waffle Chicken which are both really good.
Drish
decent fried chicken on the super value meal (reminiscent of golden rooster), but the chilli fish is truly fantastic. spicy and flavourful. my go to order.
Timothy Lee
I think if the waffle that goes with ice cream is yeast-based, it would be nicer. The rainbow ice cream is not milky but is water-based sorbet type, I prefer it to be like paddle pop bubblegum creamy type.
Angela
Happy to have my comfort food back! Still remember my first order was junior cheese burger at Bukit Timah Plaza ages ago.
Tang Kaijie
Ordered a 3 piece chicken meal and waited half a hour for it. Went to check what is happening and keep saying coming. Would never come back here again!
Angela Wong
Chinese woman cook at Balmoral plaza outlet is rude, inflexible and loud, insisted customer must take a chicken wing in the 2-piece meal even though helpful counter staff requested her to oblige the simple request.
Jennifer Chua
Still serving the best fried chicken after all these years
Vivien Soh
Overall is good. Although their waffle are not crispy enough but the tasted still ok. If there is still chance I will come again.
Mei Yan
Great foods !!!! Great service !!!! Great smile !!!
Bernard Loh
The first Waffle Town opened in 1983 in Bukit Timah Plaza.I still remembered the good old days when my classmates and me shared one waffle.
Neil Tan
Very nice... Loved the chicken... Loved the waffles..
Lester Eng
waffles needs much more improvement
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