Excellent food and service , great place for a family to dine in with plenty of food choices and efficient staff , checking in on us and topping up soups and drinks without having us to say or ask for it. Thanks guys!
Great environment. Price is very reasonable. Staff is very helpful and friendly. Condiments selection is great, similar to another famous hotpot place. Thoughtful service, provided hair band for my long hair. Definitely worth a visit.
Koh Poh Suan Catherine
+5
The service is exceptional and staff is friendly to us. The food provided has huge quantity for the price and is of high quality. Will definitely come back again. �
Another better option then Hai di lao .. don need queue .. food quality all the same of coz price as well ..
Awesome food and service! Would definitely recommend to friends and family �
So glad they opened an outlet in Orchard Gateway � Cheers to great and affordable food with minimum queue!
My fav comfort food place � service is good and food is Good!
Worth the price...food are fresh and staff are friendly and helpful
Clean and soup tastes awesome!! Will definitely recommend to friends!
Nice place at west coast! Recommended~ food is great!
The food is delicious and the Chinese traditional performance is very entertaining. Overall a great dining experience.
Great value given the freshness and generous portions. My favorite hotpot place!
Superb hot pot choice in Central, Clark Quay. Located in 3rd floor, easy to be located. Professional service from friendly staff. The food was superrr. Not to be missed. Hot pot with reasonable price. Good for family/friend gathering or event. Highly recommended!
Went Clarke Quay outlet on a Sunday dinner to celebrate mother day. Group of 10.
Place about 80% full. Staffs are very friendly and accommodating to our requests. Good service.
Condiments (free flow) are charge at $3 per pax.
Drinks and fruits are free.
Soup base we had tomato, herbal chicken and pork based. Meats are fresh.
Steam rice are served undercooked, staff is quick to apologize and replaced with noodle.
If you don't need the over the top, fancy service from HDL, this is a good place to consider. The service is good and genuine. Prices though may not necessarily be cheap once you start adding this and that, however, the portion is definitely more than HDL, Beauty in a Pot etc. For this visit, ordered the black chicken soup, slightly salty and less herbal, and the mala broth which was not too bad.
For some of the items, they do not have half portion, and so you would have to order full. The sauces and fruits are at additional $3 per pax but did not go for it, as the soup base plus mala is flavorful enough, plus the small dishes and fruits selection are very minimal, hence not worth it in my opinion.
Great alternative to Hai Di Lao, great value for money. Can use Shopback vouchers. Sauces will come to you via trolley and the staff are more than glad to recommend to you good combinations. Can get 3 soups combination, we got mushroom soup, tomato soup and herbal chicken soup.
Surprisingly pretty good service here despite us utilising the Singapore Rediscovered Vouchers (SRV) and signing up for this Upin Hotpot Dinner + Singapore River Cruise.
Attentive lady boss and her service staff attending carefully to our dining needs and hotpot set portions are more than adequate for 2 pax per table seating.
Verdict:
😋😋😋
definitely must try
Think they’re trying to replicate HDL’s menu here but I will say that the food here is better than HDL, although none will ever match up to HDL’s service. Not to say I didn’t receive effusive service here but you wouldn’t enjoy over the top services or small dishes at Upin. We were served by a few extremely pleasant ladies and the bill was wayyyy more affordable than HDL.
The hotpot here was very good with a lot of choices to customize to suit your taste. Service was good too, even though we came in late at night.
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