Address on the app could have been a little clearer (or maybe im just not good with directions). It said B1, so when i alighted from the mrt, i looked for B1 at the train station which was unfortunately not right.
I googled and came out from the ground level at PS mall, crossed the road toward Istan
STAY AWAY!
1 star is too generous for EzBuy.
Not understandable customer service on any online enquirer, arbitrary policy that they will return your entire package for a single item that may be out of their policy and a website that is hard to navigate.
Experience for be has been horrid, first and
A beanbag sofa that I bought via ezbuy has a defective zipper.
Similarly, I encountered this issue in my previous purchase, which was returned to ezbuy for a full refund + delivery to send back to ezbuy warehouse.
But this time round, ezbuy is making this process difficult for me and insisted that t
Use Ezbuy at your own risk.
One of my worst shipment experience with Ezbuy! Parcel is constantly delayed and customer service pays lip services and gives standard answers.
Ordered on 1 May.
Parcel is supposed to arrive via freight on 15 May. 15 days for air freight is already long.
But on 15 May, th
Waiting shipment more than 3 weeks, suddenly no reason for cancel my order. Refund amount return to ez account, withdraw waiting for 2 weeks, reject 2 time.
Unreliable platform with no proper returns policy for faulty items. Horrible customer service that don't help at all. Shopee, Lazada, and many other options much better than ezbuy. Bought two lights, one was faulty. Contacted customer service and they can't be bothered.
Used ezhip service. Kind staff helped me to locate parcels that i didnt manage to key into the system. Ezship really helped me alot with my taobao shipping!
NEVER, ever, even think about to order sth. It's definitely not easy.
And nothing is easy with this site, company - from order, through payment, what about the terms of delivery (1 month), to assemble the items (wrong schemes - for a tv console instead of a coffee table).
What about the delivery of
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