I visited Saboten at 313 Somerset outlet on 16 March 2017 for dinner, overall the staff's attitude and their customer service is positive while their quality of food is fresh.
I would like to compliment a few staff, one of them named Alan.
1. I was coughing badly while looking at the menu at the entrance. He suggested to offer me a glass of water.
2. He went extra mile to find ointment for burn as I accidentally scalded my thumb.
3. A senior female staff was also helpful by giving recommendation treatment to the scald and initiated to offer refill tea and cabbage.
4. Another female staff was very patient during clearing the table as I was having the last bit.
5. A young male staff was polite when he was asking permission to remove the sauces for top up.
Do keep up the standard of service and food quality.
Today was the first time my best friend and I dined at Saboten at 313Somerset, but it definitely won't be the last time. We ordered a 'Mix and Match' set meal each, with mini tenderloin and cheese tenderloin. The meat was juicy and the cheese was savoury, oozing out with every bite. While fried food tends to be greasy and heavy, the tenderloin patties were delicious! I also loved the fluffy steamed rice and refreshing cold shredded cabbage which I drizzled with sesame sauce, as well as the complimentary warm green tea (free flow, no less! �). Kudos to the service staff on duty who were very attentive and took the initiative to refill our tea, and were friendly and approachable throughout. �
Just had a very satisfying lunch at the 100AM branch. Service is good, the meat is really very good, it's almost like melt in your mouth, the chawamushi and the dessert are also very good, free flow of cabbage and tea.
Visited Saboten at 100AM, was impressed by the manager, Kelvin, for his excellent customer service. His greetings towards all the customers he served were loud, confident and warm. His actions were swift and accurate. We wanted to top up rice, cabbage and green tea and we told him all at one go, he was able to get all done within 3 min without missing out on any of it. Keep up the good work!!! Such excellent customer service should be recognised. :)
Had lunch at Somerset 313 outlet today. All staff were very friendly and attentive. Especially when it comes to the drinks. The staff topped up the drinks upon seeing that our drinks were running low. They even greeted us goodbye when we left the restaurant. Not something you will see in most restaurants in Singapore today. Thank you for the wonderful lunch experience !
Visited Saboten Millenea Walk for dinner. The staff were very attentive and helpful. I would like to commend Vincent and Princess for their impeccable service which made the experience at Saboten really enioyable, thank you!
The best pork katsu and yuzu ice cream, fresh cabbage and sesame seeds, delicious tonkatsu sauce, goma dressing, miso soup and rice. Staff are all polite and friendly. A+
Love the service and the food at millenia walk. Comfort food for me.
2nd visit at 313 outlet last night. This time I brought 3 friends. Food is good quality and resaonably priced. Salad and rice free flow. Excellent customer service by a pretty tall lady with braces (sorry I didn't see your name) and Alan. V quick in refills, clearing table etc. Definitely a place to go if you want a good dining experience.
Very good service and delicious food. I love the green tea ice cream!
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